Yes. Every product we sell is authentic and sourced through channels we can stand behind — no grey-market or “export quality” stock. If you ever have a doubt about an item you received, contact us and we’ll sort it out.

Free delivery on all orders above ₹999. Orders below that carry a flat shipping charge, shown clearly at checkout before you pay.

Most orders are dispatched within 24–48 hours and arrive in 2–7 working days depending on your location. You’ll get a tracking link as soon as your parcel leaves us.

Yes. Add your preferred string and tension in the order notes at checkout, or message us after ordering. If you’re not sure what tension suits your game, tell us your level and playing style and we’ll recommend one.

If your order hasn’t been dispatched yet, we can usually change or cancel it. Contact us as quickly as possible with your order number and we’ll check its status.

You can return eligible items within 7 days of delivery, provided they’re unused and in original packaging with tags intact. Strung rackets, used shuttles and worn shoes can’t be returned for hygiene and condition reasons.

Message us through the contact page with your order number and what you’d like to return or exchange. We’ll confirm eligibility and walk you through the pickup or drop-off options.

It depends on your level and style: head-heavy frames favour power and attacking play, even-balance suits all-rounders, head-light rewards fast hands at the net. Tell us how you play and we’ll point you at two or three options rather than a whole catalogue.